The size displayed is the actual print size.
If you have selected a mount please add 6" onto the print size to get the frame size. If you have selected no mount please add 2" on to get the frame size.
Example:
- 12" x 8" print with mount and frame is 18" x 14"
- 12" x 8" print with no mount is 14" x 10"
Our frames are individually handmade using FSA certified wood with 2mm Acrylic Glass they are carefully prepared, taped, sealed and provided with saw-tooth hangers.
All frames are hand built to order, therefore please allow a 3-5 day turnaround, they are then dispatched using custom made packaging to ensure safe transit.
Our shipping costs and delivery lead times are shown below. These cover any number of items in a single parcel.
| Delivery Region / Country |
Shipping (Poster Prints) / £ |
Shipping (Wall Art) / £ | Lead Time (business days) |
|---|---|---|---|
| United Kingdom | FREE | FREE | 3-5 days |
| United Kingdom Next Day | 7.95 | 9.00 | 1 day (Order before 12pm) |
| UK Next Day Saturday | 17.95 | 17.95 | 1 day (Order before 12pm) |
| Channel Islands & Isle of Man | 5.00 | 15.00 | 3-5 days |
| Europe (Zone 1) | 5.00 | 15.00 | 5-7 days |
| Express Europe (Zone 1) | 10.00 | 18.00 | 2-3 days |
| Europe (Zone 2) | 7.00 | 20.00 | 5-7 days |
| International (Zone 1) | 10.00 | 20.00 | 5-7 days |
Europe (Zone 1): Belgium, France, Germany, Ireland, Luxembourg, Netherlands
Europe (Zone 2): Andorra, Armenia, Austria, Belarus, Bouvet Island, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, Georgia, Gibraltar, Greece, Greenland, Holy See (Vatican City State), Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Macedonia, Republic Of, Malta, Moldova, Republic of, Monaco, Montenegro, Norway, Poland, Portugal, Reunion, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine
International (Zone 1): Argentina, Aruba, Australia, Bahamas, Barbados, Bolivia, Brazil, British Indian Ocean Territory, Canada, Chile, China, Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, Guyana, Hong Kong, India, Israel, Jamaica, Japan, Mexico, Netherlands Antilles, New Zealand, Paraguay, Peru, Qatar, Russia, Saudi Arabia, Singapore, South Africa, Suriname, Trinidad and Tobago, United Arab Emirates, United States, United States Minor Outlying Islands, Uruguay
At They'll Love It we need you to be confident that the art you buy from us is of the highest quality and that you receive an excellent service at all times. We realise that not every customer will want to keep their purchase, for whatever reason, and that's absolutely fine. If there are ever any problems we will do our utmost at all times to put them right for you. Once you receive your print, if you decide that for whatever reason it is not what you expected or that it just doesn't suit the space you had intended to put it in, then all you need to do is let us know of you wish to return and send it back to us within 14 days of receipt and we will refund your original payment - in full. All we ask is that you send us an email or give us a call within the 14 day period to let us know that you will be sending the item back. As soon as we receive the item we will credit your payment card (debit or credit card) or Paypal account with the original purchase total.
If you receive a product from us that is faulty, damaged, or otherwise defective in some way (instances such as this are very rare and are out of our control but the odd problem can sometimes occur) then please get in touch with us as soon as you can (preferably within 14 days of receipt of the item). If it is a large item we will arrange for a courier to collect it from you, otherwise we will pay the postage for it to be sent back to us. In any event you will be sent a replacement and we will rectify any problems as soon as we possibly can. You can read our full Terms & Conditions here.
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